Starting from analysing your hotels needs to finding the necessary solution to setting up and integrating systems for your property.

We at Bamboo have experience with managing vendors and systems whilst undertaking large and complex projects. Ensuring the project runs on time, within budget and delivers expectations.

We have assisted with multiple new hotel openings and helped to identify the correct vendors for the hotels and help with the set up and integrations of these systems.

Define the Hotel’s Position

One of the most important parts of establishing an hotel is deciding its positioning and business strategy. This can include:

• Who are the competitors

• Where do we sit in the market

• It’s all about revenue - but how do we get there? Occupancy … or rate?

• Revenue projections - what’s possible in the market

Bamboo will work together with your key team to define the hotel’s position, we will build revenue projections, ensure the pricing is inline with the market and set the framework for your business.

Define the Hotel’s Presence

Getting the hotel found by the right people is key:

• Which OTAs

• Do we need GDS representation

• Do we need tour operators & wholesalers?

• What about groups and events?

• How can we get people to book direct

Making decisions as to which channel or segment of business is right for your hotel can be complex. Bamboo have worked with a huge spectrum of properties from city centre, country houses and resorts, and have experience in many unique markets. Having us by your side will give you confidence to make the right decisions.

Which Systems Can Support Us

There are an awful lot of systems that can really help to manage your business effectively, efficiently and will allow you to optimise what comes through the door:

• Property Management System

• Channel Management System

• Revenue Management System

• Sales & Catering/Event System

• Central Reservation System

• Customer Relationship Management System

• Point of Sale

• Interfaces

Getting the right systems is a minefield, as once installed, will be supporting you for many years. Bamboo have experience with most of the key vendors and systems, and have good relationships with them.

Stress Free Implementations

Allow Bamboo to take control of the installation of your key reservation and revenue systems, will take a huge amount of pressure away from you. We will ensure that we:

• Provide a clear and up to date project plan available to you throughout the whole process

• Work closely with each of the vendors to make sure the systems are installed effectively and on time.

• Configure each of the systems alongside the vendors - even before your operational teams are onboard.

• Work with the vendors to ensure training is rolled out at the right time.

• Remain committed to the project - even past the hotel’s opening

With an agreed fixed project fee, you can rest assured that costs don’t spiral out of control if the hotel has to delay its opening for whatever reason. We become very much part of your team, and are proud of the results when the hotel opens its doors.

Some of the hotels we have helped to open